Research from both CompTIA and Ingram Micro shows how the skills issue is impacting both those running IT firms and those wanting to work for one

Simon Quicke
Microscope Editor

Talk about skills gaps is a constant conversation starter in the IT industry but it appears to be a topic shrouded in mystery for plenty of customers.

According to CompTIA not only do half of large firms and 44% of smaller businesses report a skills gap but the majority cannot identify the areas in their workforce where they are deficient.

The consequences are reduced productivity and innovation and lower sales and the skills gap is being felt most acutely in emerging technology and cyber security.

But there are worries across a wide spectrum, including cloud and IT support functions, and it is not just AI and IoT that is causing headaches.

Todd Thibodeaux, president and CEO at CompTIA, said that the there was still a lot of work to be done to get a larger number of people entering the industry.

“The challenge is getting a consistent pipeline of people into the industry and that’s the biggest challenge,” he said.